Orchard Family Practice

The Red Suite, Rainham Healthy Living Centre, 103-107 High Street, Rainham, Kent ME8 8AA

Telephone: 01634 568200


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Access to Medical Records


In accordance with the UK General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by Orchard Family Practice.  This is commonly known as subject access request (SAR).   Data subjects have a right to receive:

  • confirmation that their data is being processed
  • access to their personal data
  • access to any other supplementary information held about them

Options for Access

As of April 2016, organisations have bee obliged to allow patients access to their coded health record online.  As of April 2020 this service now enables the patient to view their prospective full medical record.  Prior to accessing this information, you will have to visit us and undertake an identity check before being granted to your records.

In addition, you can make a request to be provided with copies of your health record.  To do so, you must submit a SAR form.  This can be submitted electronically and the SAR form is available via this link SAR Request Form.  Alternatively, a paper copy of the SAR is available from reception.  You will need to submit the form online or return the completed paper copy of the SAR to us.  Patients do not have to pay a fee for copies of their records.

Time Frame

Once the SAR is submitted, we will aim to process the request within 28 days; however, this may not always be possible.  The maximum time permitted to process SARs is one calender month.


There may be occasions when the Data Controller will withhold information kept in the health record, particularly if the disclosure of such information is likely to cause undue stress or harm to you or any other person.

Data Controller

At Orchard Family Practice our Data Controller is Dr Pritpal Nanra and should you have any questions relating to accessing your medical records, please ask to discuss this.



Dr Pritpal Singh Nanra

Data Controller

Orchard Family Practice

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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