Orchard Family Practice

The Red Suite, Rainham Healthy Living Centre, 103-107 High Street, Rainham, Kent ME8 8AA

Telephone: 01634 568200


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Coronavirus Covid-19

Coronavirus- Information for patients

Data Provision Notice for Covid-19 at-risk patient data collection: GPES Covid 19

Symptoms of Covid-19

COVID-19 symptoms can include:

  • a high temperature or shivering (chills) – a high temperature means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours
  • a loss or change to your sense of smell or taste
  • shortness of breath
  • feeling tired or exhausted
  • an aching body
  • a headache
  • a sore throat
  • a blocked or runny nose
  • loss of appetite
  • diarrhoea
  • feeling sick or being sick

The symptoms are very similar to symptoms of other illnesses, such as colds and flu.

Most people feel better within a few days or weeks of their first COVID-19 symptoms and make a full recovery within 12 weeks. For some people, it can be a more serious illness and their symptoms can last longer.

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 119. For a medical emergency dial 999.

What to do if you have symptoms of COVID-19

You may be able to look after yourself at home if you have COVID-19 or symptoms of COVID-19.

Try to stay at home and avoid contact with other people if you or your child have symptoms and either:

  • have a high temperature
  • do not feel well enough to go to work, school, childcare, or do your normal activities

You can go back to your normal activities when you feel better or do not have a high temperature.

If your child has mild symptoms such as a runny nose, sore throat or mild cough, and they feel well enough, they can go to school or childcare.


If you are eligible for treatments for COVID-19, you should take an NHS rapid lateral flow test as soon as you get symptoms.

Find out more about treatments for COVID-19 and who can have them

What to do if you have tested positive

You are no longer required to do a COVID-19 rapid lateral flow test if you have symptoms.

But if you or your child have tested positive for COVID-19:

  • try to stay at home and avoid contact with other people for 3 days after the day the test was taken if you or your child are under 18 years old – children and young people tend to be infectious to other people for less time than adults
  • try to stay at home and avoid contact with other people for 5 days after the day you took your test if you are 18 years old or over
  • avoid meeting people who are more likely to get seriously ill from viruses, such as people with a weakened immune system, for 10 days after the day you took your test

Find out more about who can get a free NHS COVID-19 test

Ask for an urgent GP appointment or get help from NHS 111 if:

  • you’re worried about your or a child’s COVID-19 symptoms or are not sure what to do
  • the symptoms are getting worse or are not getting better
  • you or a child have other signs of illness, such as a rash, loss of appetite, or feeling weak
  • you or a child have a high temperature that last 5 days or more or does not come down with paracetamol
  • a child under 3 months old and has a temperature of 38C or higher, or you think they have a high temperature
  • a child 3 to 6 months old and has a temperature of 39C or higher, or you think they have a high temperature

It’s particularly important to get help if you’re at increased risk of getting ill from COVID-19, such as if you’re pregnant, aged 60 or over, or have a weakened immune system.

You can call 111 or get help from 111 online.

Immediate action required:Call 999 or go to A&E if you or a child:

  • seems very unwell, is getting worse or you think there’s something seriously wrong – children and babies in particular can get unwell very quickly
  • get sudden chest pain
  • are so breathless you’re unable to say short sentences when resting or your breathing has suddenly got worse – in babies their stomach may suck in under their ribs
  • start coughing up blood
  • collapse, faint, or have a seizure or fit for the first time
  • a rash that does not fade when you roll a glass over it, the same as meningitis

You can find support from Every Mind Matters (https://www.nhs.uk/oneyou/every-mind-matters/) and the NHS mental health and wellbeing advice website (https://www.nhs.uk/conditions/stress-anxiety-depression/).

Guidance for different patient groups

Alcohol Addiction: Coronavirus advice for alcoholism

Autism: https://www.sussexpartnership.nhs.uk/sites/default/files/documents/2020-03-26_supporting_an_autistic_person_through_covid_2.pdf

Cancer: https://www.cancerresearchuk.org/about-cancer/cancer-in-general/coronavirus-and-cancer

Cardiovascular: https://www.bhf.org.uk/informationsupport/heart-matters-magazine/news/coronavirus-and-your-health

Cystic Fibrosis: https://www.cysticfibrosis.org.uk/news/uk-cf-medical-associations-statement-on-coronavirus

Diabetes: https://www.diabetes.org.uk/about_us/news/coronavirus

Haematology: https://www.sicklecellsociety.org/coronavirus-and-scd/

HIV: https://www.bhiva.org/coronavirus-and-HIV-responses-to-common-questions-from-BHIVA

Inflammatory Bowel Disease (Crohn’s Disease/Ulcerative Colitis): https://www.crohnsandcolitis.org.uk/news/coronavirus-covid-19-advice

Inherited Metabolic Diseases: Inherited Metabolic Diseases and Coronavirus

Intellectual Disability: https://www.rcpsych.ac.uk/docs/default-source/members/faculties/intellectual-disability/covid-19-facultypsychid.pdf?sfvrsn=86f6a7da_2

Neurology: https://cdn.ymaws.com/www.theabn.org/resource/collection/6750BAE6-4CBC-4DDB-A684-116E03BFE634/ABN_Neurology_COVID-19_Guidance_22.3.20.pdf

Orthopaedics: https://www.boa.ac.uk/resources/coronavirus-boa-faqs-for-patients.html

Paediatrics: https://www.gov.uk/government/publications/coronavirus-covid-19-guidance-on-vulnerable-children-and-young-people/coronavirus-covid-19-guidance-on-vulnerable-children-and-young-people


Pregnancy: https://www.rcog.org.uk/en/guidelines-research-services/guidelines/coronavirus-pregnancy/

Renal/Kidney: https://www.kidneycareuk.org/news-and-campaigns/coronavirus-advice/

Respiratory (not pneumonia): https://www.blf.org.uk/support-for-you/coronavirus


Other Useful Resources

For parenting tips during the outbreak go to: https://www.unicef.org/coronavirus/covid-19-parenting-tips

Looking after your wellbeing: https://www.mind.org.uk/information-support/coronavirus/coronavirus-and-your-wellbeing/

COVID symptom tracker app: https://covid.joinzoe.com/

Kent and Medway CCG: https://www.kentandmedwayccg.nhs.uk/your-health/coronavirus


Safeguarding Resources

National Domestic Violence Helpline: 0808 2000 247 https://www.nationaldahelpline.org.uk/

NSPCC helpline: 0808 800 5000 If you’re worried about a child, even if you’re unsure, contact NSPCC professional counsellors for help, advice and support.

Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.

MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. www.mind.org.uk

YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus. https://youngminds.org.uk

ICON: Babies cry: You can cope. http://iconcope.org/

IRISi interventions: www.irisi.org/iris/find-your-local-iris-site/ 

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
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