The Red Suite, Rainham Healthy Living Centre, 103-107 High Street, Rainham, Kent ME8 8AA
Telephone: 01634 568200
Sorry, we're closed
WE WOULD LIKE TO WISH ALL OUR PATIENTS A HAPPY AND HEALTHY NEW YEAR AND TO THANK YOU FOR ALL THE LOVELY CARDS AND GIFTS RECEIVED.
We are a friendly team of professionals who have deep roots in the community, and we have looked after the great majority of our patients for a considerable time.
Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors.
That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected.
Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.
The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings.
Patients may have seen media reports about general practice moving away from telephone triage. Telephone triage for appointment requests was in place at Orchard Family Practice prior to the pandemic and this will continue. As has been the case before and during the pandemic, patients will be offered a face to face consultation where this is deemed clinically necessary.
This service is available from 8.00 am – 10.00 am every weekday (excluding bank holidays).
Please only use this service if you require medical advice from the GP. If you have been asked to make a review appointment with the GP or another member of the practice team, please do not submit an eConsult, but instead telephone the surgery on 01634 568200.
If your gallbladder or arthritis pain is worse, if your mobility has reduced, or your tinnitus increased, this is not something a GP can measure. We take your word for it, and the hospital should too. Only the hospital can compare your needs with those of other patients on their waiting list.
Orchard Family Practice has created two letters for you to use if you want to inform a hospital of a change in your symptoms. One is for patients waiting for an appointment with a Specialist, the second is for patients waiting for a follow-up appointment, treatment, or operation.
Please download and print a letter, completing your details and explaining the change in your symptoms. You should post your letter to either Outpatient Appointments (for first appointments) or your consultant’s secretary (for follow-up care).
In the event of a change in potentially life-threatening health condition- for example, a known cancer, or heart or lung symptoms- please contact Orchard Family Practice, NHS 111 or 999 in the first instance.