Advanced Clinical Practitioners

Advanced Clinical Practitioners have undertaken extra training in clinical assessment, including history-taking and physical examinations so that they can safely manage patients presenting with undifferentiated and undiagnosed conditions and make treatment decisions including ordering necessary investigations.  They can prescribe medication for conditions within their competence and do referrals.  They can also undertake appropriate home visits and sign sick certificates.

Mrs Reyner Ludlow (f)

Reyner began her career here as a student nurse and joined the practice permanently after qualifying in 2011. She later completed her training as an Advanced Clinical Practitioner and returned to the practice in 2021.

Jenny Hill (f)

Clinical Pharmacist

Our clinical pharmacists plays a vital role in healthcare by ensuring the safe, effective, and appropriate use of medications. Their duties often include a mix of patient care, education, and collaboration with healthcare teams.

Krishna Patel (m)

Krish is our Clinical Pharmacist Partner who works closely alongside Dr Nanra

Nimish Patel (m)

Practice Nurses

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

RGN

Nurse Nicki Hough (f)

Mandy Courtley (f)

Gemma Thomas (f)

Healthcare Assistant

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Mrs Karen Moynes (f)

Practice Management

Mrs Anne Webb (f)

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Anne has been a dedicated member of the Practice team since 2002, beginning her career as a Receptionist/Secretary. Her strong organisational skills, commitment to patient care, and deep understanding of practice operations led to her appointment as Practice Manager in 2017.

Reception Manage

The Reception Manager  plays a key leadership role in a medical practice or GP surgery, overseeing the front-of-house operations and ensuring smooth administrative and reception services for patients and staff.

Deborah Tills (f)

Reception/Secretary

Receptionists play a vital role in our practice and are often your first point of contact.
They handle general enquiries, provide basic information about our services, and help direct you to the most appropriate healthcare professional based on your needs.

Receptionists are also responsible for scheduling most patient appointments with GPs and nurses. In addition, they carry out a range of important administrative tasks, including:

• Processing repeat prescriptions and handling related queries

• Managing onward referrals to secondary care (Hospitals)

• Maintaining and updating patient records

• Conducting searches and assisting with practice audits

Their work ensures the smooth day-to-day running of the practice and supports the delivery of high-quality care.

We currently have 4 Receptionists

Barbara Greenwood (f)                                    Receptionist/Secretary

Lorna Stevens (f)                                                Receptionist/Secretary

Chrissie Pearce  (f)                                             Receptionist/Secretary

Tracy Hubbard  (f)                                              Receptionist/Secretary

Admin Team

We have 3 admin staff.

Their duties include actioning daily tasks from Clinicians.  Scanning patient letters, discharge summaries, out of hours reports and any other patient related information into their notes appropriately and either workflow to the relevant Clinician or save to patient notes.  Assist with covering the telephone lines with regards to tasks/docman.  Dealing with the post/emails/e-consult.

Rachel Taylor (f)                                            Senior Practice Administrator

Liz Yeo (f)                                                         Practice Administrator

Tracy Hubbard (f)                                         Practice Administrator

Medway Rainham PCN

Medway Rainham PCN

We are a group of 8 GP practices working collaboratively since July 2019. Our vision is to ‘share best practice and make meaningful changes together so that we can give better care to our patients’.  We are able to offer the following services through the PCN.

Physiotherapy

Podiatry

Mental Health

Diabetes Management

Social Prescriber

Paramedics

Minior Illness Clinic

Respiratory Services

Appointments for these services can be booked by speaking to one of our Reception Team on 01634 568200

Attached Staff

Community NursesThe district nurses are based at Medway Community Healthcare, Gillingham.  Please telephone 0300 123 3444

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.  To contact the Health Visitors please telephone 0300 123 3444