Prescriptions

PLEASE NOTE THAT WITH EFFECT FROM THE 3RD FEBRUARY 2025 WE WILL NO LONGER BE TAKING PRESCRIPTION REQUESTS FROM THE PHARMACIES FOR THE MAJORITY OF OUR PATIENTS.

Repeat medication requests can be ordered by patients, a nominated family member of by a carer.  From the 3^rd February onwards your prescriptions will need to be ordered using one of the following options:

• Ordering online using one of the apps, ie. NHS App, MyGP or Patient Access. If you do not already have this set up, please visit nhs.uk/nhs-app to download the NHS App and create your account.  Carers can request proxy access on the NHS App that will allow them to order repeat medications on behalf of the person that they care for.
• Use a repeat slip (the right-hand side of your repeat prescription) to order the items that you need and drop this off to the surgery (there is a red post box outside the main front door if we are closed or you can bring it round to the surgery).
• You can email us at orchardfamilypractice@nhs.net to request your medication.
• You can use the Contact Us form available on our website at orchardfamilypracticerainham.nhs.uk

In the interests of patient safety we do not accept requests for repeat prescriptions over the telephone.

Nominating a pharmacy
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• Online, on the app or website where you order repeat prescriptions
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. Please book a routine appointment for your review.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy – NHS

Medicines A-Z – NHS

Prescription charges

Find out more about  NHS prescription charges – NHS

About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
Coughs
Colds
Sore throats
Tummy trouble
Aches and pains
They can also advise on medicine that you can buy without a prescription.

Find a pharmacy – NHS
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff.